Q. What is "janka hardness, and why is it relevant?
A. The Janka test measures the force required to embed a 11.28 millimeter (.444 inch) steel ball into wood to half its diameter. It is one of the best measures of the ability of a wood species to withstand denting and wear. It is also a good indicator of how hard a species is to saw or nail.
The hardness of wood usually varies with the direction of the wood grain. If testing is done on the surface of a plank, the test is said to be of "side hardness." Testing the cut surface of a stump would be called a test of "end hardness."
Douglas Fir, a relatively soft wood, has a Janka hardness rating of 660 (using pound-force). Brazilian cherry, a very hard wood, has a rating of 2350 (also using pound-force) [Source - Wikipedia].
This is relevant to you as a player, in much the same way that the thickness of a normal pick is. Different hardnesses can affect the tone and durability of your Pixotica picks.

Q. How do I know what wood species to choose?
A. All of our picks will offer the same degree of playability, so don't be afraid to experiment with different woods or even choose your picks based on visual appeal. If you're unsure of what wood to choose, try one of our assortments of 3, 6 or 12 picks and experiment.

Q. Will my pick look like the picture?
A. Not exactly. While the wood will most certainly have a similar look, some mild variations in color and grain are to be expected. We will soon have a gallery of images to better aquaint you with the look of our product.

Q. Can you make specialty picks in different shapes and sizes?
A. Absolutely. All of our picks are handmade in Connecticut, and can be special ordered to spec. To do so, please CONTACT US with your desires and we will fulfill them.

Q. Do you make bass (or guitar) body and neck blanks?
A. Yes. Right now, body and neck blanks can be special ordered by CONTACTING US.

Q. Are your picks guaranteed? How long can I expect one to last?
A. All Pixotica picks are guaranteed to be free of defects. However, due to the nature of wood and variations in playing style, only experimentation with different Pixotica picks can determine how long they will last for you. I offer a full MONEY BACK GUARANTEE on all unused picks. If you are not satisfied with your choice of pick, or just don't like them, send back any unused picks with a reference to your original order for a FULL REFUND (not including shipping charges).